Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we collect and use your personal information. Please note as we continuously improve and expand our services, that this policy might change from time to time, so please check this page periodically for any changes, where applicable. If you have questions about our policy, please click on our "Contact" page to contact us via our electronic feedback form.
How we collect information about you.
We collect information in 2 ways:
1. When you make or attempt to make a purchase through our website, we collect information provided to us.
2. When you visit and browse our website by means of technological devices such as *cookies.
What personal information we collect from our users.
When you set up an account at www.sweedy.com to use our online ordering service, you are required to provide us with your full legal name and email address. You must also choose your password and provide your password to us.
Every time you use our service, we collect information about the orders you place.
When you place an order with us by telephone or other non-online means other than our online ordering service, you are required to provide us with your full legal name, full street address including postal code, and telephone number. Every time you place an order, we will collect information about the orders you place.
We collect additional information about how you use our website and service.
If you contact us by email through the contact information on the "Contact" page, we will collect your sender information and other information you voluntarily disclose to us.
How we store the information we collect
We store all information provided to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers targeted to protect unauthorized access, use or disclosure of the personally identifiable information you provide.
However, as we use the services of third party service providers for hosting and managing information provided on our website, data containing the information provided on this site will be transmitted to such third service providers. In the course of providing such hosting and management services, such third party service providers may collect and store information provided on this site via cookies or other means employed by them which are not related to the personal information we collect on this site. Access to information by third party service providers is limited for the purposes of provision of hosting and management services to us only and for no other purpose. Our third party service providers are bound by confidentiality obligations to keep all data confidential.
How we use the information we collect
We use the personal information collected in our member database in various ways:
The next time you use our online ordering service and enter your email address and password, we will call up your information from our database to enable faster and easier processing of your order, so as to facilitate the delivery of the services you have requested expediently.
To send you special advertisements, offers and notices regarding our products and outlets, including via mail and/or digital marketing platforms. When you use your www.sweedy.com account, we keep track of your order preferences and analyze that information.
Each time you place an order by telephone or other non-online means other than our online ordering service, we will call up your information from our database to make processing your order faster and easier. We may use the information to contact you concerning your level of satisfaction with our products and services, to verify incomplete orders, rectify problems or delays with your order(s) or otherwise communicate with you concerning your transactions with us.
How your personal information is protected.
The personal information you provide is password-protected. In order to maintain this protection, we caution you not to provide your password to anyone. We do not give your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place.
When you place an order through our website, unless and until we receive your request to delete this information, such information we receive through your order(s) will be retained in our records.
We want you to enjoy your use of www.sweedy.com's service. If you have any questions or comments, or believe that a violation of this policy may have occurred, please let us know. Our complete contact information is provided on the Contact page on our website at www.sweedy.com.